Lucia Keser
Frequently Asked Questions
Do you offer online therapy? (Skype or Facetime)
Yes, I offer online therapy to provide flexibility for those who may travel for work and or live away.
At this time, sessions will be offered by Skype or Facetime to ensure clients' health and safety during COVID-19.
What is your cancellation policy?
My cancellation policy requires 48 hours advance notice. Appointments canceled with less notice will incur the full session fee.
How does confidentiality work?
All communications between you and I will be held in strict confidence unless you or legal guardians provide written authorization to release information about your treatment. If you participate in couples or family therapy, I will not disclose confidential information about your treatment unless all person(s) who participated in the treatment with you provide their authorization to release such information. Per your consent, I may discuss your case with your past and current providers, treatment team, supervisors, or peer consultants in accordance with accepted professional behavior. However, it is important that you know I utilize a “No-Secrets” policy when conducting family or couples therapy. Please feel free to ask me about my “No-Secrets” policy and how it may apply to you.
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Everything you say and share in session is strictly confidential. However, the following situations are required by law, or permitted by law, to reveal information obtained during therapy to a member of your family or your General Practitioner without your authorization:
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Information may be disclosed if you present an imminent physical danger to yourself or others
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In the case of danger to others or suspicion of abuse or severe neglect of children (under 18 years of age), dependent adults, or elders (65 and older), therapists are mandated to inform legal authorities so that protective measures can be taken.
What therapy / coaching methods do I practice?
A first Coaching-Therapy session will focus on determining a goal. This can be anything you want to change in your life, such as wanting to feel more self-confident, changing career, working on a difficult relationship or working on anxiety or shame.
I then lean on different therapeutic techniques in order to work on residual, stuck patterns, seeking clarity in past behaviours.
Rogerian (person centered) therapy, Gestalt therapy and Cognitive Behaviour therapy are the most frequently used techniques.
Family and Trauma Constellation therapy are equally important.